CONTACT US @ 0100 8000 664

FAQ

FREQUENTLY ASKED QUESTIONS

Products

Yes, We are.
I-Watch is an official distributor for all of our watch brands and jewelry. With Iwatchstores.com, you are assured that we are approved dealer of every brand listed on this website.

Proper bracelet sizing requires special expertise and experience. This is generally a very simple procedure and we will make it for you free of charge. We highly recommend you seek the assistance of an experienced specialist at any i-watch store or at i-watch After Sales Service Center. We will be happy to size your new purchase for you.

In the event of your watch having a problem, as an official dealer, we can provide you with the full support that you require.

Yes, your watch is ready to wear as soon as you receive it.

Orders

Yes, you can order by telephone by calling 01008000664. Our sales lines are open 6 days a week.

Yes, we ship our watches directly from our stock so you can be assured of speedy delivery.

Yes, all of our watches come in the original box from the manufacturer. We do not sell loose, unboxed watches.

Payment

We accept payments via the following methods: credit cards and cash on delivery. We highly recommend payment in the form of a credit card for security purposes.

Iwatchstores.com accepts the following credit card payments for online and phone orders:

  • Visa
  • MasterCard 

Delivery

Yes, we can. We can deliver to alternative work or residential addresses without a problem. Simply specify your chosen delivery address in the checkout.

Unfortunately, we are unable to deliver on weekends at this time.

We ship our items by Aramex. Next day delivery is available on all orders. This method of delivery is fully insured.

We deliver through our courier partner company Aramex to anywhere in Egypt. However, please make sure to have complete address details in your profile. 

Return

We operate 14 business days return policy from the date of purchase, in case the item you have received is not the same as ordered, does not work or function is missing any components or accessory or faulty. Check Our Return Policy for more info

Warranty

Yes, all of our watches come with the full international manufacturer’s guarantee. You can purchase from us assured with the knowledge that your watch is fully guaranteed for the full period against workmanship faults.

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